:root{color:#111827;background:#f6f7f9;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{margin:0}button,input,select{font:inherit}button{min-height:40px;border:0;border-radius:6px;background:#2563eb;color:#fff;padding:0 14px;cursor:pointer}button:disabled{cursor:not-allowed;opacity:.6}button.secondary{background:#e5e7eb;color:#111827}button.danger{background:#fee2e2;color:#991b1b}.row-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.row-actions button{min-height:32px}textarea{width:100%;min-height:112px;resize:vertical;border:1px solid #cbd5e1;border-radius:6px;padding:8px 10px;font:inherit}.login-page,.app-shell{min-height:100vh;display:grid;place-items:center;padding:24px}.login-form{width:min(420px,100%);display:grid;gap:16px;padding:28px;border:1px solid #d1d5db;border-radius:8px;background:#fff}.login-form h1,.topbar h1{margin:0;font-size:28px}.eyebrow{margin:0 0 4px;color:#2563eb;font-size:12px;font-weight:700;letter-spacing:0;text-transform:uppercase}label{display:grid;gap:6px;font-size:13px;font-weight:700}input,select{width:100%;min-height:40px;border:1px solid #cbd5e1;border-radius:6px;padding:8px 10px;background:#fff}.error-text{margin:0;color:#b91c1c}.success-text{margin:0;color:#166534;font-weight:700}.dashboard{min-height:100vh;display:grid;grid-template-rows:auto 1fr}.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 22px;border-bottom:1px solid #d1d5db;background:#fff}.topbar p{margin:4px 0 0;color:#4b5563}.topbar-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.view-tabs{display:inline-grid;grid-auto-flow:column;grid-auto-columns:minmax(74px,1fr);overflow:hidden;border:1px solid #cbd5e1;border-radius:6px;background:#f8fafc}.view-tab{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:34px;border-radius:0;background:transparent;color:#111827;padding:0 12px}.view-tab.active{background:#111827;color:#fff}.tab-badge{min-width:20px;height:20px;display:inline-grid;place-items:center;border-radius:999px;background:#dc2626;color:#fff;font-size:12px;font-weight:800}.status-selector{grid-template-columns:auto 150px;align-items:center}.status-pill{display:inline-flex;align-items:center;min-height:32px;border-radius:999px;background:#fee2e2;color:#991b1b;padding:0 10px;font-size:13px;font-weight:700}.status-pill.connected{background:#dcfce7;color:#166534}.status-pill.connecting,.status-pill.reconnecting{background:#fef3c7;color:#92400e}.workbench{min-height:0;display:grid;grid-template-columns:minmax(280px,360px) 1fr}.sidebar{min-width:0;overflow:auto;border-right:1px solid #d1d5db;background:#fff;padding:16px}.conversation-filters{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;border-bottom:1px solid #e5e7eb;padding-bottom:14px;margin-bottom:16px}.conversation-filters label{min-width:0}.conversation-filters input,.conversation-filters select{min-height:34px;padding:6px 8px}.conversation-filters button{min-height:34px}.conversation-list h2,.invite-stack h2,.chat-header h2{margin:0 0 12px;font-size:16px}.muted{color:#6b7280}.conversation-row{position:relative;width:100%;display:grid;grid-template-columns:1fr auto;gap:4px 8px;text-align:left;background:transparent;color:#111827;border:1px solid #e5e7eb;border-radius:6px;padding:10px;margin-bottom:8px}.conversation-row.has-activity{border-color:#f59e0b;background:#fffbeb}.conversation-row.has-activity:before{content:"";position:absolute;inset:10px auto 10px 6px;width:4px;border-radius:999px;background:#f59e0b}.conversation-row.active{border-color:#2563eb;background:#eff6ff}.conversation-row.active:before{background:#2563eb}.conversation-source{min-width:0;overflow:hidden;padding-left:8px;text-overflow:ellipsis;white-space:nowrap}.conversation-badges{display:inline-flex;align-items:center;gap:6px}.activity-badge{min-width:22px;height:22px;display:inline-grid;place-items:center;border-radius:999px;background:#dc2626;color:#fff;padding:0 7px;font-size:12px;font-weight:800}.activity-badge.new_request,.activity-badge.status_change,.activity-badge.assignment_change{background:#f59e0b;color:#111827}.conversation-row small{grid-column:1 / -1;overflow:hidden;color:#6b7280;text-overflow:ellipsis;white-space:nowrap}.conversation-target{grid-column:1 / -1;overflow:hidden;color:#374151;font-size:12px;font-weight:700;text-overflow:ellipsis;white-space:nowrap}.invite-stack{margin-bottom:20px}.invite{display:grid;grid-template-columns:1fr auto;gap:10px;align-items:center;border:1px solid #bfdbfe;border-radius:6px;background:#eff6ff;padding:10px;margin-bottom:8px}.invite p{margin:4px 0 0;color:#374151}.invite small{display:block;margin-top:3px;color:#1d4ed8;font-weight:700}.chat-panel{min-width:0;min-height:0;display:grid;grid-template-rows:auto 1fr auto;background:#f9fafb}.chat-panel.empty{place-items:center;color:#6b7280}.chat-header{display:flex;justify-content:space-between;gap:12px;align-items:center;border-bottom:1px solid #d1d5db;background:#fff;padding:16px}.chat-header>div{min-width:0}.chat-header p{margin:0;color:#6b7280}.chat-actions{display:grid;justify-items:end;gap:8px;min-width:min(520px,48vw)}.assignment-controls{display:grid;grid-template-columns:repeat(3,minmax(92px,1fr)) repeat(4,auto);gap:8px;align-items:center;width:100%}.assignment-controls input,.assignment-controls button{min-height:34px}.assignment-controls input{min-width:0}.request-context{display:flex;max-width:min(760px,72vw);gap:8px;margin:10px 0 0;overflow:auto}.request-context div{min-width:110px;max-width:260px;border:1px solid #e5e7eb;border-radius:6px;background:#f9fafb;padding:7px 9px}.request-context dt{margin:0 0 2px;color:#6b7280;font-size:11px;font-weight:700;text-transform:uppercase}.request-context dd{margin:0;overflow:hidden;color:#111827;font-size:12px;text-overflow:ellipsis;white-space:nowrap}.messages{overflow:auto;padding:16px}.message{width:min(620px,92%);margin-bottom:10px;border:1px solid #e5e7eb;border-radius:8px;background:#fff;padding:10px 12px}.message.agent{margin-left:auto;border-color:#bfdbfe;background:#eff6ff}.message small{color:#6b7280;font-weight:700}.message-header{display:flex;align-items:center;gap:7px}.message-header img{width:22px;height:22px;border-radius:50%;object-fit:cover}.message p{margin:4px 0 0;white-space:pre-wrap}.message-form{display:grid;grid-template-columns:1fr auto;gap:10px;border-top:1px solid #d1d5db;background:#fff;padding:14px}.admin-shell{min-height:0;display:grid;grid-template-columns:minmax(220px,280px) minmax(0,1fr) minmax(220px,300px);gap:0;background:#f9fafb}.server-admin-shell{min-height:0;display:grid;grid-template-columns:minmax(220px,300px) minmax(0,1fr);background:#f9fafb}.settings-shell{grid-template-columns:minmax(0,1fr)}.server-admin-main{min-width:0;overflow:auto;display:grid;align-content:start;gap:16px;padding:16px}.admin-sites,.audit-panel{min-width:0;overflow:auto;border-right:1px solid #d1d5db;background:#fff;padding:16px}.audit-panel{border-right:0;border-left:1px solid #d1d5db}.admin-sites h2,.audit-panel h2,.admin-header h2{margin:0 0 12px;font-size:16px}.admin-sites-header{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:12px}.admin-sites-header h2{margin:0}.admin-sites-header button{min-height:34px}.admin-nav-section{display:grid;gap:8px;border-bottom:1px solid #e5e7eb;padding-bottom:14px;margin-bottom:16px}.sidebar-select{display:grid;gap:6px}.site-row{width:100%;display:grid;gap:4px;min-height:66px;margin-bottom:8px;border:1px solid #e5e7eb;border-radius:6px;background:transparent;color:#111827;text-align:left}.site-row.active{border-color:#2563eb;background:#eff6ff}.site-row small,.audit-row small{overflow:hidden;color:#6b7280;text-overflow:ellipsis;white-space:nowrap}.admin-form{min-width:0;overflow:auto;display:grid;align-content:start;gap:16px;padding:16px}.admin-header{display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid #d1d5db;padding-bottom:14px}.admin-header p{margin:0;color:#6b7280}.header-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.settings-section{display:grid;gap:14px;border-bottom:1px solid #d1d5db;padding-bottom:16px}.admin-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.admin-grid.single{grid-template-columns:1fr}.profile-preview-row{display:flex;align-items:center;gap:12px;min-height:64px;border-bottom:1px solid #e5e7eb;padding-bottom:12px}.profile-preview-row img,.profile-preview-row span{width:48px;height:48px;display:grid;place-items:center;border-radius:50%;background:#2563eb;color:#fff;font-weight:800}.profile-preview-row small,.assignment-row small{display:block;color:#6b7280}.assignment-list,.checkbox-list{display:grid;gap:8px}.assignment-row{display:grid;gap:4px;border-bottom:1px solid #e5e7eb;padding:10px 0}.checkbox-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px 14px}.split-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;border-top:1px solid #d1d5db;padding-top:14px}.split-grid h3{margin:0 0 10px;font-size:14px}.install-values{display:grid;grid-template-columns:auto minmax(0,1fr) minmax(0,1fr);gap:10px;align-items:center;border-top:1px solid #d1d5db;padding-top:14px}.install-values textarea,.span-2{grid-column:1 / -1}.color-control{display:grid;grid-template-columns:48px 1fr;gap:8px}.color-control input[type=color]{padding:2px}.image-upload-field{display:grid;gap:8px;min-width:0}.image-upload-row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.image-upload-row button{min-height:34px}.hidden-file-input{display:none}.image-upload-preview{width:112px;min-height:84px;display:grid;place-items:center;border:1px solid #d1d5db;border-radius:6px;background:#f9fafb;padding:6px}.image-upload-preview img{display:block;max-width:100%;max-height:96px;object-fit:contain}.field-help{margin:0;color:#6b7280;font-size:12px;font-weight:500;line-height:1.35}.error-text.small{font-size:12px}.media-quota{display:grid;gap:6px}.media-quota-track{height:10px;overflow:hidden;border-radius:999px;background:#e5e7eb}.media-quota-track span{display:block;height:100%;border-radius:inherit;background:#0f766e}.media-quota small{color:#6b7280;font-weight:600}.media-library{display:grid;gap:10px}.history-filters{align-items:end}.history-list,.audit-dashboard-list{display:grid;gap:8px}.audit-dashboard-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;align-items:center;border-bottom:1px solid #e5e7eb;padding:10px 0}.audit-dashboard-row strong,.audit-dashboard-row small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.audit-dashboard-row small{color:#6b7280;font-weight:700}.audit-log-detail{grid-column:1 / -1;display:grid;grid-template-columns:minmax(220px,.7fr) minmax(0,1.3fr);gap:10px;border:1px solid #d1d5db;border-radius:8px;background:#f9fafb;padding:12px}.audit-log-detail dl{display:grid;gap:8px;margin:0}.audit-log-detail dl div{min-width:0;border:1px solid #e5e7eb;border-radius:6px;background:#fff;padding:8px}.audit-log-detail dt{color:#6b7280;font-size:11px;font-weight:800;text-transform:uppercase}.audit-log-detail dd{margin:2px 0 0;overflow:hidden;color:#111827;font-weight:700;text-overflow:ellipsis;white-space:nowrap}.audit-log-detail pre{max-height:240px;margin:0;overflow:auto;white-space:pre-wrap;word-break:break-word}.history-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:12px;align-items:start;border-bottom:1px solid #e5e7eb;padding:10px 0}.history-row p{margin:4px 0 0;overflow:hidden;color:#374151;text-overflow:ellipsis;white-space:nowrap}.history-assignment{display:grid;grid-template-columns:minmax(160px,1fr) minmax(120px,.75fr) minmax(140px,1fr);gap:8px;margin-top:10px}.history-assignment input,.history-assignment select,.history-assignment button{min-height:34px}.history-actions{grid-column:1 / -1}.history-row small,.history-meta small{display:block;overflow:hidden;color:#6b7280;text-overflow:ellipsis;white-space:nowrap}.history-meta{min-width:112px;text-align:right}.history-meta span{display:inline-flex;min-height:24px;align-items:center;border-radius:999px;background:#e5e7eb;color:#111827;padding:0 8px;font-size:12px;font-weight:800}.transcript-review{grid-column:1 / -1;display:grid;gap:10px;border:1px solid #d1d5db;border-radius:8px;background:#f9fafb;padding:12px}.transcript-summary{display:grid;grid-template-columns:minmax(220px,.7fr) minmax(0,1.3fr);gap:10px}.transcript-summary dl{display:grid;grid-template-columns:repeat(2,minmax(90px,1fr));gap:8px;margin:0}.transcript-summary dl div,.transcript-events div,.transcript-message{border:1px solid #e5e7eb;border-radius:6px;background:#fff;padding:8px}.transcript-summary dt{color:#6b7280;font-size:11px;font-weight:800;text-transform:uppercase}.transcript-summary dd{margin:2px 0 0;color:#111827;font-weight:700}.transcript-summary pre,.transcript-events pre{max-height:180px;margin:0;overflow:auto;white-space:pre-wrap;word-break:break-word}.transcript-events,.transcript-messages{display:grid;gap:8px}.transcript-events strong{display:block;color:#111827}.transcript-message.agent,.transcript-message.bot{border-color:#bfdbfe;background:#eff6ff}.transcript-message.system{border-color:#fde68a;background:#fffbeb}.transcript-message p{margin:4px 0 0;white-space:pre-wrap}.media-row{display:grid;grid-template-columns:84px minmax(0,1fr) auto;gap:12px;align-items:center;min-height:104px;border:1px solid #e5e7eb;border-radius:6px;background:#fff;padding:10px}.media-preview{width:72px;height:72px;display:grid;place-items:center;border:1px solid #d1d5db;border-radius:6px;background:#f9fafb;padding:6px}.media-preview img{display:block;max-width:100%;max-height:100%;object-fit:contain}.media-body{min-width:0;display:grid;gap:6px}.media-title{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.media-title strong,.media-body small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.media-title span{border-radius:999px;background:#eef2ff;color:#3730a3;padding:3px 8px;font-size:12px;font-weight:800}.media-references{display:flex;gap:6px;flex-wrap:wrap}.media-references span{border-radius:999px;background:#fff7ed;color:#9a3412;padding:3px 8px;font-size:12px;font-weight:700}.media-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.media-actions button{min-height:34px}.secret-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;align-items:end;border-top:1px solid #d1d5db;padding-top:14px}.checkbox-row{display:flex;align-items:center;gap:8px;min-height:40px;align-self:end}.checkbox-row input{width:auto;min-height:auto}.checkbox-row span{display:grid;gap:2px}.checkbox-row small{color:#6b7280;font-weight:600}.scope-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 14px}.api-key-status{display:flex;align-items:center;gap:10px;flex-wrap:wrap;border-top:1px solid #d1d5db;padding-top:14px}.api-key-status span{display:inline-flex;min-height:26px;align-items:center;border-radius:999px;background:#dcfce7;color:#166534;padding:0 9px;font-size:12px;font-weight:800}.api-key-status span.revoked{background:#fee2e2;color:#991b1b}.api-key-status small{color:#6b7280;font-weight:700}.audit-row{display:grid;gap:4px;border-bottom:1px solid #e5e7eb;padding:10px 0}@media(max-width:760px){.topbar{align-items:stretch;flex-direction:column}.workbench{grid-template-columns:1fr}.chat-header{align-items:stretch;flex-direction:column}.chat-actions{justify-items:stretch;min-width:0}.assignment-controls,.history-assignment{grid-template-columns:1fr}.sidebar{max-height:42vh;border-right:0;border-bottom:1px solid #d1d5db}.admin-shell,.server-admin-shell,.admin-grid,.checkbox-grid,.scope-list,.split-grid,.install-values,.audit-dashboard-row,.audit-log-detail,.history-row,.transcript-summary,.media-row,.secret-row{grid-template-columns:1fr}.history-meta{text-align:left}.media-actions{justify-content:stretch}.media-actions button{flex:1}.admin-sites,.audit-panel{max-height:34vh;border-right:0;border-left:0;border-bottom:1px solid #d1d5db}}